banc de binary

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Contents

Banc of California, Inc. (BANC)

9.50 +0.20 (2.15%)
Pre-Market: 5:12AM EDT

Previous Close 9.39
Open 9.91
Bid 9.34 x 1000
Ask 9.34 x 800
Day’s Range 9.00 – 9.91
52 Week Range 6.44 – 19.12
Volume 436,266
Avg. Volume 454,340
Market Cap 467.581M
Beta (5Y Monthly) 1.79
PE Ratio (TTM) 178.85
EPS (TTM) 0.05
Earnings Date Apr 20, 2020 – Apr 26, 2020
Forward Dividend & Yield 0.24 (2.58%)
Ex-Dividend Date Mar 12, 2020
1y Target Est 11.43
Fair Value

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Beste Broker fur Binare Optionen 2020:
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    Binarium

    Der beste Broker fur binare Optionen fur 2020!
    Ideal fur Anfanger!
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    Finmax

    2 Platz in der Rangliste! Zuverlassiger Broker.

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Recommendation Rating

Analyst Price Targets (7)

Company Profile

Sector : Financial Services
Industry : Banks—Regional
Full Time Employees : 652

Banc of California, Inc. operates as the bank holding company for Banc of California, National Association that provides banking products and services in the United States. The company offers deposit products, including checking, savings, money market, retirement, and interest and noninterest-bearing demand accounts, as well as certificates of deposit. It also provides various commercial and consumer loan products, such as commercial and industrial loans; commercial real estate loans; multifamily loans; construction and renovation loans; single family residential mortgage loans; warehouse loans; asset, insurance, or security-backed loans; home equity lines of credit; consumer and business lines of credit; small business administration loans; and other consumer loans. In addition, the company offers automated bill payment, cash and treasury management, foreign exchange, card payment, remote and mobile deposit capture, automated clearing house origination, wire transfer, direct deposit, and Internet banking services; and master demand accounts, interest rate swaps, and safe deposit boxes. As of December 31, 2020, it operated 32 full service branches in San Diego, Orange, Santa Barbara, and Los Angeles counties in California. The company was formerly known as First PacTrust Bancorp, Inc. and changed its name to Banc of California, Inc. in July 2020. Banc of California, Inc. was founded in 1941 and is headquartered in Santa Ana, California.

7 Binary Options

UPDATE (12.01.2020):

Banc de Binary has shut down their operations.

We recommend choosing one of our top binary option brokers instead:

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Try also Binary Option Robot if you are looking for automated binary trading.

Old Review:

Every once in a while when we do a review we come across a binary options broker or best forex brokers that ‘really catches our eye’ with the way they run their website; Banc de Binary is definitely in that category. It is without a doubt one of the best binary options website that we have taken a look at. We found an incredible amount of positive things about the site when our experienced and thorough review team tried out the website.

Banc de Binary, which was established in 2009, is as a World Finance listed and multi-award winning company that has long been known as one of the leaders in the binary options trading market. They are the world’s first regulated broker and have customers in over 80 countries worldwide and are known as one of the most trustworthy binary options brokers. A reputation like that is not gained easily when there are so many binary options trading choices out there, but our review team’s findings when they looked at the site seemed only to confirm Banc de Binary’s outstanding reputation.

Basic information:

Online since: 2009
Jurisdiction: Cyprus
Software: SpotOptions
Max Returns: 91%
Bonus: 100%
Minimum Deposit: $250
Minimum Investment: $1
Maximum Investment: $6000
Currencies: USD, EUR, GBP
Mobile: Yes
Countries: All nations excl. USA & Australia

– Very good deposit bonus
– Good variety of options
– Excellent returns
– Interface user friendly
– Small minimum investment

– No customers from USA accepted

7 Binary Options Rating:

Key Features

The key features with Banc de Binary are really too many to mention. We could actually do a whole article on key features alone, but rest assured we will at least cover them all briefly in this review. With that being said, let’s take a look at why there are so many key features that make this website one of the best and most popular to trade on.

One of the biggest key features that Banc de Binary brings to the table is experience; since its first use in 2009, the website has constantly improved and adapted to help make their many investors trading experiences a good one. The site features an abundance of learning tools and has a trading platform that any investor should immediately feel comfortable with. They have a knack for listening to what those that trade on their site say and then reshaping the website to meet their traders’ demands and incorporate in the most popular suggestions.

Don’t have enough time to trade or want to trade anytime and anywhere? Banc de Binary can help there too with their versatile mobile app. With the app trading is no longer restricted to only when an investor is sitting in front of their computer. The app can be easily downloaded on most mobile devices and tablets for the ultimate on the go trading experience. It is a nice way for Banc de Binary to help their many happy traders keep track and place trades anywhere they may go. Banc de Binary is also one of the used brokers in Binary Option Robot automated trading software and binary options signals.

Trading at Banc de Binary

The number of assets available at Banc de Binary is one of its biggest selling points. At around 190, it offers more assets to place trades on than almost all other binary options trading platforms. These assets include stocks, indices, commodities, and currency pairs.

The stocks available include some of the biggest and most well-known companies and brands in the world. You can choose from about 100 stocks. This is in addition to the 30 currency pairs that are available. Some of the popular options among traders are EUR/USD, JPY/NZD, and GBP/CAD.

There are about 30 indices to choose from. The list includes familiar names like the NASDAQ, S&P Futures, IBEX, and Nikkei 225. If you want to trade on commodities, you can select from popular choices like gold or silver. You can also select Brent crude oil (which is unusual for a binary options trading platform – most don’t offer Brent crude oil), coffee, corn, sugar, or wheat.

Bonuses

If an investor is looking for some ‘free money’ to use in their trading then Banc de Binary will certainly not disappoint anyone here too. When looking at the site we found that Banc de Binary had some very generous bonuses to offer to say the least. Some sites we have reviewed in the past had either no bonuses or maybe one; Banc de Binary boats at least three nice bonuses that we came across when we were reviewing the site.

It all starts with the very high sign up bonus that traders get when they join this broker’s website. They are some of the highest bonuses of any site that we have reviewed. Sign up bonuses can go as high as 100% depending on the amount of the client’s initial deposit. So before an investor has even made one trade they will have doubled their money in some cases. Now that is what we call a real bonus.

The bonuses don’t end with the sign up bonus either. If a trader knows someone who is looking for a good binary options website to trade on, then they have an opportunity to make some money there too. Banc de Binary gives out referral bonuses to any of their clients who refer another trader to the website. Once again it creates an opportunity for the investor to earn some more ‘free money’ to trade with.

There are other types of bonuses that Banc de Binary offers too. The trader will have an opportunity to earn special event bonuses too. These may be unscheduled or unannounced and the amount and frequency of these bonuses is totally up to Banc de Binary.

These bonuses do come with a set of rules and stipulations; it is not just as easy obviously as an investor depositing their money, getting a sign up bonus and then withdrawing their money. In order to protect themselves Banc de Binary requires that a certain dollar amount be traded before any bonus money can be withdrawn.

Maximum Profit (payout)

When using the site we were pleasantly surprised at the return on investment that winning trades offered; it is a sure sign of a websites integrity when they offer what is considered more than the usual fair payout. On many of our profitable binary options trades we found that the return on investment was often in the 60% – 91% range, which are very good returns for any binary options website.

There are also minimum and maximum investments that are mandated by Banc de Binary, but these have a very wide range that should satisfy the most conservative traders and the big spending traders alike. The minimum investment is a low $1, which was as little as we have seen on any of our reviews. For those that are not afraid to risk some big money the maximum investment is $6000.

Testimonial

Types of accounts

There are several different account levels on Banc de Binary; as with many other binary option websites the account level that is assigned to an investor depends on the amount of that investor’s initial deposit. Each subsequent account level also comes with some benefits that the lower account levels do not have, so it is always best for an investor to deposit as much as they can initially to ensure they are getting the most features that an online broker offers. Extra features include such things as learning tools, faster withdrawal times and an increased number of assets available to trade.

Here is an overview of the various account levels we found on Banc de Binary as we toured the website:

The Micro Silver

The most basic trading account is the Micro Silver account. For this level account the initial deposit amount can be as little as $250 or as much as $5000. This account level is really recommended for beginning traders. It is also the account of choice if you just want to deposit a little at first to see if you like trading on Banc de Binary.

The Standard Gold

The Standard Gold account requires an initial deposit ranging from $5001 to $35,000. It’s a good account for intermediate level traders who are confident in their trading skills and have a basic familiarity with the world of finance.

The Personal Management

The next highest level account is the Personal Management account. To attain this level account an investor must make an initial deposit in the range of $35,001 to $50,000. This account type is intended for traders who are very serious and experienced about their binary options trading.

The Premium account

The Banc de Binary Premium account is the highest level of account on the site. It has an initial deposit requirement of over $50,000. It is an elite account that is best suited for those investors who consider themselves full-time professional traders.

The Islamic Trading account

Banc de Binary also offers Islamic Trading accounts. These accounts are specifically tailored to suit the needs of customers of the Islamic faith. They are interest-free accounts which take into account Hibah and its importance to that faith.

Assets

Banc de Binary has an excellent array of assets with lots of alternatives for trades at different levels. Included are commodities (including sugar, coffee, corn, gold and others) and currency pairs (EUR/USC, USD/GBP and more), as well as stocks like BAT, Apple and Coca-Cola, along with indices such as the NIKKEI 225, FTSE 100 and NASDAQ. In fact, Banc de Binary offers an impressive asset list, more than 200 different assets, tradable in nearly three dozen countries.

Types of Options and Expiry Times

Banc de Binary uses the popular SpotOption platform, so it has options available for almost every trading style and strategy. This includes everything from regular options to pairs as well as both long-term and short-term options. Whether you like quick, high-energy profits or prefer a slow build for long term gain, you will find what you need.

The expiry times vary greatly as well—from very short options from 30 to 60 seconds in some situations— so there is plenty of choice. You can also trade on options that remain open for the rest of the day plus those that carry forward by days, weeks, or even months.

This varied selection of options and expiry times makes it easier to create a broad strategy that includes both high-risk / high reward trades and low risk / low reward trades. This is the best way to achieve a diversified portfolio.

One negative is that Banc de Binary doesn’t offer one touch options or ladder options. If you are looking for these types of options specifically, you will have to find another platform. For most traders, the offerings at Banc de Binary will be more than sufficient.

The Banc de Binary Mobile App

Banc de Binary’s mobile app is available through the Google Play store for Android devices and the App Store for Apple devices. It is one of the best apps in the binary options trading industry, plus it is easy to use. The interface is intuitive, and it performs all the main functions of the desktop application.

It only takes a few minutes to setup, and you can use it from anywhere that you have an Internet connection. This means you can trade while away from your computer! However, you will need an account, as you need to enter your username and password before you can start using it.

Banc de Binary Economic Calendar

One of the unique and truly useful features that Banc de Binary offers is an economic calendar. It is helpful because events that happen around the world – from announcements by companies to statistical releases by governments – can and do affect the market. With Banc de Binary’s economic calendar, you can easily see what is coming up as well as a forecast of how experts in the industry believe it will affect the market. With this information, you can adjust your strategy to ensure you maximise your returns and minimise your level of risk. The calendar is easy to use, so you will find yourself referring to it on a daily basis.

Is Banc de Binary a Scam Broker or Is It Legitimate?

As Banc de Binary is licensed and regulated by CySEC, you can be sure it is not a scam. Scam binary options brokers have no chance of making it through CySEC’s vetting procedures.

Banc de Binary also offers additional peace of mind to new customers, including the professionalism of its operation and the customer support that is available.

The more you use binary options trading platforms, the more you will recognise common scam signals. You will find none of those at Banc de Binary. You will, however, find the following positive points:

  • Satisfied customers – Banc de Binary has a large customer base from countries all over the world. If it was a poor quality binary options trading platform, those customers would not stay.
  • Professional website – The website is well made and easy to use. It is also fast and secure.
  • Help and guides – The amount of educational materials that Banc de Binary offers is exceptional.
  • Excellent reputation – One way to spot a scam binary options trading platform is to read customer reviews. You won’t find many (if any) negative reviews of Banc de Binary.

One of the main reasons that Banc de Binary doesn’t have many negative reviews or comments is the level of customer support it offers. When you encounter a problem, its customer service team is responsive, sympathetic, and professional. Most queries or concerns are resolved quickly. Scam brokers don’t offer this level of support.

The Lion Academy

The Lion Academy is the place Banc de Binary stores all its guides and help articles. If you are new to the platform, it is the best place to start. In fact, there is so much information it is worthwhile to join Banc de Binary just to get access, even if you have no intention of ever using it to trade binary options.

Privacy and Security

Banc de Binary conforms completely with all industry standards and protocols to protect your privacy and personal information. This includes operating with an EV SSL certificate. It complies with PCI standards when processing data, and it has a partnership with MaxMind to help it verify deposits and prevent fraud.

Screenshot

Trading Platform

Banc de Binary uses the ever popular SpotOption trading platform. This platform is well known for being simple to get acclimated and being very easy for even beginner traders to use. It has a simple layout that can be customized somewhat to accommodate individual traders personal preferences.

A trader can easily navigate through the site by taking advantage of the simple menus it has and by easily pointing and clicking on the choices the menus offer. We found the trading platform to be extremely well laid out, informational and easy to read and understand. It is very well designed, to say the least.

Banc de Binary Minimum Deposit

At $250, the minimum deposit requirement at Banc de Binary is higher than most binary options trading platforms. Compare this to an alternative, like IQ Option where the minimum deposit is just $10. The main reason Banc de Binary has such a high minimum deposit is that it offers a large bonus on that first deposit of 100 percent. This means they will turn your first deposit of $250 into $500 by adding another $250 to it. They could not offer such a generous offer on the first deposit if it was possible to deposit a lower amount.

Demo Account Facility

Banc de Binary offers a fully functional demo account to all new traders. This gives you the opportunity to try out the platform and learn how to use all the features and functions. If you are new to binary options, you can also use the demo account to learn about this form of trading. You can use it to test out strategies too and to work out how you want to proceed. While you are doing this, you will use virtual money so none of your own money is at risk.

Once you are confident with how binary options trading works, and once you know how to use the Banc de Binary platform, you can switch to a full account. This requires a deposit, so your money is at risk, but you can also start generating wins and profits.

Placing Trades

There are a variety of options available when it comes to placing trades on Banc de Binary. A trader can select from high/low options, one touch options, option builders, Meta chart options and the potentially very profitable but somewhat more complicated ladder options.

The options listed on Banc de Binary can also be traded on several different expiration times such as 60 seconds, 15 minutes, 30 minutes, 1 hour and 24 hours.

Assets that can be traded can be selected from currencies, stocks, indices and commodities.

We found a really nice variety of the types of trades an investor can place on Banc de Binary.

Learning Tools

There are a variety of learning tools that Banc de Binary offers its clients too. The best of these is the free demo account that is offered to its account holders. Demo accounts are great for learning a trading platform without risking any real money.

The learning tools they provide are not limited to the demo account by any means. A trader on Banc de Binary will have access to a basic introduction course on binary options trading, several trading videos that feature their financial experts discussing binary options trading points, a very comprehensive and informative e-book on the subject of binary options trading and access to many written articles that cover all aspects of binary options trading and analysis.

When we reviewed the site we found that the free platform walkthrough that they offered was instrumental in getting us acclimated to the trading platform quickly and easily. When that walkthrough was followed by use of the demo mode we found ourselves quickly trading on the regular platform problem free in virtually no time.

Strategies and Help

Banc de Binary is one of the best binary options trading platforms for beginners because of the range of educational materials that it offers. If you are new to binary options trading, there is plenty to get you started. In fact, you will find about 100 different articles and guides that will teach you how the market works and explain different trading strategies and give you tips on how to succeed.

You can read articles that explain the difference between a bear market and a bull market. Other articles teach you about risks, while others guide you through the assets that are available. You will also find information on how to protect yourself, such as guides on choosing the right broker and tips on how to stay away from unregulated brokers.

Each asset type – stocks, currency pairs, indices, and commodities – is covered in various sections, plus there is live market information that will show you what is currently trending, what is hot, and what is not.

Banking

Banking is another thing that is really uncomplicated on Banc de Binary. There are several currencies that can be used for making deposits and withdrawals such as the US Dollar, the British Pound and the Japanese yen.

Banc de Binary also excepts several payment forms that an investor can use to make deposits and withdrawals. They accept such deposit and withdrawal sources as Visa, MasterCard, Amex, Skrill Moneybookers, iDeal, Diners Club, Maestro, Cartebleue and bank wire transfers.

The minimum withdrawal is $50 and the fast withdrawal time of around 2 days really impressed us.

Customer Service

Customer service on Banc de Binary was found to be very responsive and thorough. The best ways to conduct customer service contact with Banc de Binary are through live chat or e-mail. Their customer service representatives can handle inquiries in several different languages such as English, Spanish, French, German, Italian, Dutch, Japanese, Arabic, and Portuguese.

Noted Drawbacks

One of the biggest drawbacks of Banc de Binary is it is not available to traders in the US market. There was also a slight lack of visible phone support as a customer service option, but then again, the excellent live chat and quick e-mail response time more than made up for this.

Conclusion/Summary

What can we as the reviewers say about the site overall? Let’s just say that when we talked amongst ourselves about Banc de Binary there was one word that was heard when describing the site more than others and that word was ‘impressive’. We found very little wrong with the site

In short, we give Banc de Binary an enthusiastic two thumbs up for the way they run and put their website together and we would highly recommend the site to any trader that is looking for an overall ‘great’ trading experience. It is really that good of a binary options trading site. It is definitely a site that warrants serious consideration for use from any trader that is looking for a new place to trade binary options or just not satisfied with the site they currently trade on.

Additional information

Customer Service: Live Chat / Email: [email protected]
Languages: English, Spanish, French, German, Italian, Dutch, Japanese, Arabic, Portuguese
Trading Options: High / Low, One Touch, Option Builder, Meta Charts, Ladder Options
Assets: Currencies, Stocks, Indices, Commodities
Early close: Yes
Expiry Times: 60 sec, 15 min, 30 min, 1 hr, 24 hr+
Deposits and Withdrawals: Visa, Mastercard, Amex, Bank Wire, Skrill Moneybookers, iDeal, Diners Club, Maestro, Cartebleue
Withdrawal Time: 2 days
Demo account: Yes

A List of Our Broker Reviews:

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Banc De Binary

Banc de Binary have closed and are no longer trading. This broker is no longer accepting new customers.

The sales method known as “upselling” has ultimately damaged their reputation and business. Brokers operating similar models will hopefully take heed and provide higher levels of customer service in order to run sustainable operations.

Return to the broker comparison table to search for an alternative broker.

Banc de binary ‘eu’ are one of the largest binary options brokers in the world. Their global brand name is what sets them apart from other rival trading brokers. They provide binary options in 180+ assets in over 30 countries. They cater for traders in more than 80 different countries around the world. Their mission statement is “simplicity pays“, and that tagline is central to the business.

Reviews

Banc de binary still pride themselves on their customer service, despite their growth since 2008. From one to one tuition to video tutorials and e-books, Banc de binary offer as much help as a trader requests. Complaints about the firm however, stem from account managers who encourage large deposits, and often over trade, or suggest clients to. As ever in binary options, it is always best to trade yourself. Never let anyone trade on your behalf.

Here are some of the other key details;

  • Demo Account – No
  • Bonus details – Up to 100%.
  • Minimum Deposit – $250
  • Minimum trade – $1
  • Signals service – Yes. This forms part of Silver or Gold account packages.
  • Mobile App – Yes. Android and iOS.

Trading platform

The Banc de Binary platform offers a fast, user-friendly method of trading options. Spot Option backed, the trading area delivers clear layout, all the key data can be easily found.
The top of the trading platform is where traders can select the asset, the expiry time they wish ti use, and the size of their trade. Updating these will change the price graph, and trading buttons with the up to date data for that asset and expiry. Changing the trade amount updates the ‘projected payout’ figure too.

Under the trade selection bar is the main price graph. This can be changed to reflect different time periods, with options of 30 minutes up to 12 hours offered. To the right are the trading buttons and key trade details. The current price, and payout, the expiry countdown and the call and put buttons (clearly marked). The trading area is very intuitive. The final feature is a trader sentiment bar

The trading platform provides a clean, organised area.

Who regulates Banc de Binary?

Banc de Binary are regulated by CySEC (License 188/13). They are also registered with a number of other organisation including the AML in France and the FCA in the UK. They are not regulated by those bodies however, merely registered with them, which is not the same thing. Any trader disputes would need to be taken up with CySec.

Trading range

The firm offer a good selection of binary option types.

  • Binary Options – The traditional Up/Down options. Will the asset rise in value, or fall?
  • 60 Seconds – The 60 second options work in the same way as a standard binary option, but the expiry times are very short – 60 seconds or less.
  • Pairs – Which of two assets will rise in value most? The pairs of assets will generally be in the same asset category, for example Google versus Amazon, or Gold versus silver.
  • Long term – Long term options follow the same principals as standard binary options – but the expiry periods are over long time frames. Anything over ‘end of day’ expiries are classed as long term.

The assets lists are very big, and it is a clear strength of being a global brand. They also command a large share of trading volume, which means their large asset list is also available to trade. Some smaller brokers may list certain assets, but then not be able to open them due to a lack of volume

Complaints

When Banc de Binary generate complaints, it generally revolves around the practice of ‘upselling’. This is where an account manager from the firm, will contact a client and offer them advice. This advice can often lead to large deposits, and pressure on the client to trade beyond their means. It very rarely ends up profitable for the trader – much the opposite.

The brand offer a good trading platform and educational materials, but traders must beware of any account managers and ensure they take responsibility for their own trading. Never let anyone else trade on your behalf. As an ‘over the counter’ broker, there is a clear conflict of interest where anyone from the firm offers to trade for you.

Mobile

Banc de binary offer a free mobile trading app. Delivering full access to all areas of the full website, so traders can trade on the move and ensure no trading opportunities are missed.

The app is available on iOS (iPhone and iPad) and android. The trading area appears more or less the same as it does on the web based platform.

Live charts are also available via the mobile app, designed thoughtfully for smartphones and tablets. A responsive design means the charts display well regardless of the device used. Account management features are also available on the app.

The mobile app delivers a great user experience and is fully functional.

Payout Percentages

Returns are 86% on most options. Payouts will vary depending on the asset and the expiry time of the trade. The percentage may also move depending on trade volume. The returns on the more popular assets are good compared to their rivals. Payout comparison can sometimes prove difficult, but BdB do pay a fairly consistent level across all assets.

Withdrawals

Deposits at Banc de Binary are secure and robust. There is a deposit option on the right of the login area, visible once a user logs in. Once confirmed, deposits are available to trade immediately. There are a variety of deposit methods to choose from – credit card, bank wire transfer (international or domestic) and Skrill. Any withdrawals are generally returned via the same route that a deposit was made. This is a common policy throughout binary options brokers, and is a measure against laundering.

Withdrawals can be made anytime, but there is a minimum withdrawal figure of $50. The broker will always require some proof of identity before authorising any withdrawal, again this policy is fairly common with binary firms. These delays are sometimes the cause for disputes, so proof of ID is best sorted out as quickly as possible after opening an account.

Withdrawal authorisation will require;

  • A form of photo ID (driving license for example),
  • A recent utility bill.

Both documents will need to show the address of the trader. Once received, withdrawals will then become. When using a credit card to deposit funds, Banc de Binary need an image of the card (both sides). These steps are required by the regulator in order to protect traders, and to ensure their funds are separated and protected.

Withdrawals should be sent out in 5 working days. There is no charge or fee for any withdrawals. ‘Pending’ status withdrawals can also be cancelled, this is useful if funds are needed for trading again.

Account Benefits

Banc de Binary delivers these additional features and benefits:

  • International reach – Banc de Binary offers trading to over 100 countries, and lists assets from over 30.
  • 24/7 trading – Where markets are open, the trading platform will be open.
  • Loyalty rewards – The firm offer a number of loyalty rewards to regular traders after sign up.
  • Account Types – There are four levels of login account; Bronze, Silver, Gold and Lion Premium. Each level offers further benefits including gifts, trading alerts and private sessions with analysts.

How do they make money?

Banc de Binary offer ‘Over the counter’ binary options, and are the counter party to each trade. If they have traders on each side of any trade, they will profit regardless of the outcome due to the payout being less than 100% to the winner. Where the trade is not covered on both sides, BdB will effectively only profit when the trade loses.

Banc de Binary demo account?

At present Banc de Binary do not currently offer a demo account. They are one of only a few major brokers who do not offer such a service, so we hope they will reconsider this policy soon.

Are Banc de Binary a Scam?

While the brand is not a scam, the process of ‘upselling’ has damaged their reputation. This is where account managers contact clients in order to encourage larger deposits and more trades. This advice is generally not in the best interest of the trader.

This type of behaviour is rare, but traders should be aware of the risk, so that should they receive such a call, they can say “No thanks”.

The withdrawals and trading platform both generate very few complaints, so if the firm were able to stop this practise of upselling, their reputation could be restored.

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